Customer Location: Jakarta, Indonesia
Industry: Food-grade paper box manufacturing
Equipment Purchased: HS-1400 Full Servo Independent Double Station Burger Box Making Machine
Cooperation Channel: Jakarta International Packaging Trade Show (display unit purchased on-site)
Installation Timeline: Next-day delivery, installation, and commissioning
Publish Date: June 2026
Executive Summary
This case study features an Indonesian paper box manufacturer who faced a critical challenge: insufficient production capacity and the need to upgrade their equipment to meet growing market demand.
At a trade show in Jakarta in June, the customer visited our booth, evaluated the HS-1400 Full Servo Independent Double Station Burger Box Making Machine on display, and made an immediate decision — they purchased the display unit on the spot.
The very next day, our technical team completed installation and commissioning at their factory.
This article explores Indonesia's rapidly growing paper packaging market, the customer's capacity challenge, the technical advantages of the HS-1400, and how our commitment to speed and service enabled a seamless transition from exhibition floor to production line in under 48 hours.

1. Market Background: Why Indonesia's Paper Packaging Industry Is Booming
1.1 Market Size & Growth Trajectory
Indonesia's paper packaging market has entered a phase of accelerated growth, driven by structural economic and regulatory shifts. According to Mordor Intelligence, the Indonesian Paper Packaging Market is valued at USD 15.15 billion in 2025 and is expected to reach USD 20.34 billion by 2030, growing at a compound annual growth rate (CAGR) of 6.07% during the forecast period.
This growth trajectory positions Indonesia as one of the world's fastest-growing packaging markets. The presence of numerous paper mills in Indonesia bolsters the availability and affordability of paper packaging materials — as per Paper Desk in November 2023, Indonesia's pulp and paper industry consisted of 112 companies with a total capacity of 11.45 million tons of pulp and 20.65 million tons of paper.
1.2 Key Drivers: Plastic Bans, E-Commerce, and Sustainability
Several forces are reshaping Indonesia's packaging landscape:
Plastic Scrap Import Ban & Mandatory Recycling. Indonesia banned plastic scrap imports starting January 1, 2025. The regulation is expected to have a strong impact on many sectors, especially food and beverage, retail, manufacturing, cosmetics, and services. Minister of Environment Hanif Faisol Nurofiq has emphasized that manufacturers must take greater responsibility for the waste generated by their products, especially single-use plastics. Making recycling mandatory is part of a broader strategy to achieve the government's waste management targets by 2029, as outlined in the 2025–2029 National Medium-Term Development Plan (RPJMN).
Comprehensive Single-Use Plastic Phase-Out by 2029. The Indonesian government has proposed a comprehensive ban on single-use plastic products. According to the plan, Indonesia will fully ban single-use plastic products by the end of 2029, including polystyrene foam, plastic straws, plastic utensils, and plastic shopping bags. Additionally, the central government requires all manufacturers to reduce plastic packaging usage by 30% by 2029 to address downstream plastic waste issues.
Regional Plastic Bans. On April 2, 2025, the Governor of Bali issued Circular Letter No. 9 of 2025 on the Bali Clean Waste Movement, introducing restrictions on single-use plastics across government offices, businesses (including hotels, shopping centers, restaurants, and cafes), educational institutions, markets, and places of worship. These regional initiatives signal a broader national shift away from plastic packaging.
E-Commerce and Food Delivery Growth. Domestic industries like e-commerce and food delivery services will continue to grow over the coming years, driving the consumption of pulp and paper products. According to Trading Economics, retail sales in Indonesia increased by 6.4% year-over-year in February 2024. The Indonesian food packaging market is anticipated to register a CAGR of 5.10% during 2025–2031.
Consumer Preference for Sustainability. The increase in the paper packaging industry in Indonesia is driven by the expansion of the retail and e-commerce industries and the growing demand for eco-conscious packaging solutions.
2. Customer Profile: An Indonesian Paper Box Manufacturer Facing Capacity Constraints
2.1 Who They Are
The customer is a paper box manufacturer based in Jakarta, Indonesia, operating in the food-grade paper packaging sector.
2.2 The Capacity Challenge
As Indonesia's paper packaging market continues to expand, the customer's order volume has grown correspondingly. However, their existing production equipment could no longer keep up with demand.
The customer faced a critical bottleneck: insufficient production capacity. Their current machines could not achieve the output speed, flexibility, or reliability required to fulfill growing orders efficiently. Low hourly output, frequent downtime during changeovers, and inconsistent forming quality led to production delays and increased material waste.
2.3 The Need for an Upgrade
The customer recognized that to remain competitive and capture market opportunities, they needed to upgrade their production capabilities. They were looking for equipment that could deliver:
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Higher production speed to scale output
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Greater flexibility to handle different box types efficiently
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Reliability for continuous, uninterrupted operation
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Quick deployment — they could not afford long lead times
2.4 The Search for a Solution
The customer attended a Jakarta packaging trade show in June specifically to evaluate available equipment options and find a solution that matched their production requirements. At the show, they visited the Hongshuo Machinery booth to inspect our paper box forming machines firsthand.
3. The Exhibition Encounter: From Display Unit to Signed Deal
3.1 Discovering the HS-1400
At the Hongshuo Machinery booth during the Jakarta exhibition in June, the customer watched the live running demo of the HS-1400 Full Servo Independent Double Station Burger Box Forming Machine. The dual independent servo stations, high production speed, and flexible multi-box compatibility immediately matched their core demands.
Unlike ordinary single-station models, the HS-1400's two separate servo-driven forming lines can operate different box sizes at the same time, which perfectly resolves the client's challenge of frequent production line switching. After on-site verification of machine parameters, sample forming tests, and a full technical discussion, the customer made a decisive purchase choice.
3.2 The HS-1400: A Flagship of Automation
The HS-1400 represents the pinnacle of automation in paper box forming technology. It operates as two fully autonomous machines within one unified frame, with each station featuring its own servo-driven feeder, forming press, and control logic, providing maximum flexibility, precision, and independent operation for the most complex production demands.
Key technical specifications:
| Parameter | Specification |
|---|---|
| Raw Material | 200–600g/m² cardboard / coated paper / corrugated paper |
| Production Speed | 60–160 pcs/min (per station) |
| Power Supply | 380V 50Hz |
| Total Power | 8.8kW |
| Box Length | 100–480mm |
| Box Width | 100–500mm |
| Box Height | 15–200mm |
| Forming Angle | 5–40° |
| Dimensions | 3500×1900×1700mm |
| Weight | 2800kg |
What sets the HS-1400 apart:
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Full independent servo systems for each station (feed, press, transfer) — eliminating all mechanical linkages between stations
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Independent operation: Each station can run at completely different production speeds, box sizes, and forming parameters concurrently
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Exceptional precision in folding and gluing, reduced mechanical wear, and energy savings
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Advanced PLC with multi-axis motion controller and dual HMI capability
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Two high-precision servo presses with programmable pressure and stroke
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Two high-precision, servo-driven glue application systems
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Maximum flexibility: Each station can be stopped, started, and programmed independently
3.3 Why the HS-1400 Was the Perfect Fit
For a customer facing capacity constraints, the HS-1400's features directly addressed their pain points:
| Customer Need | HS-1400 Solution |
|---|---|
| High production speed | 60–160 pcs/min per station with servo-driven precision |
| Production flexibility | Two independent stations for different box types simultaneously |
| Reliability | Full servo design reduces mechanical wear and downtime |
| Quick deployment | Display unit available for immediate purchase and installation |
The machine's independent double-station design was particularly compelling. It allows the customer to run two completely different products — for example, a standard burger box on one station and a special-shaped fry box or hot dog container on the other — at the same time. This flexibility means they can serve diverse customer orders without investing in multiple dedicated machines.
3.4 The Decision: Purchase the Display Unit On-Site
After evaluating the HS-1400's capabilities, the customer made a decisive choice: they purchased the complete exhibition display unit on-site.
This was not a typical equipment purchase. Buying a display unit means:
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No manufacturing lead time — the machine was ready immediately
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No shipping delays — the unit was already in Indonesia
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Immediate capacity addition — every day counted
The customer understood that in a growing market, speed matters. By purchasing the display unit, they eliminated weeks or months of waiting and could begin scaling production almost immediately.
4. Next-Day Installation and Commissioning
4.1 The Commitment to Speed
Purchasing the display unit was only half the story. The customer needed the machine operational — and fast.
Right after the exhibition closed, our technical team delivered the machine to the customer's factory. The very next day, we completed full machine assembly, wiring, mold debugging, parameter calibration, and trial run commissioning.
4.2 What Next-Day Commissioning Entailed
Our on-site commissioning process included:
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Equipment positioning and leveling — ensuring stable operation with the thickened steel frame structure
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Electrical connection and power testing — verifying compatibility with local power supply (380V 50Hz)
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Paper feeding system calibration — optimizing for the customer's specific paper materials (200–600g/m² cardboard, coated paper, or corrugated paper)
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Gluing system setup — calibrating the two high-precision, servo-driven glue application systems
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Test runs with customer materials — verifying output quality and speed
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Operator training — ensuring the customer's team could operate, adjust, and maintain the machine independently
4.3 From Exhibition Floor to Production Line in Under 48 Hours
The timeline tells the story:
| Day | Event |
|---|---|
| Day 1 (Exhibition) | Customer discovers HS-1400, evaluates capabilities, purchases display unit on-site |
| Day 2 (Next Day) | Machine delivered to customer factory, installation and commissioning completed |
| Day 3 (Following Day) | Production begins — capacity constraints resolved |
This under-48-hour turnaround from exhibition floor to operational production line is extraordinary in the packaging equipment industry, where typical lead times range from weeks to months.
5. Technical Advantages of the HS-1400: A Deeper Look
5.1 Full Servo Independence: Two Machines in One
The HS-1400's defining feature is its fully independent double-station design. Unlike traditional machines, where stations share mechanical linkages, the HS-1400 gives each station its own servo motors for feeding, pressing, and transfer.
This means:
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Station 1 can produce a burger box at 160 pcs/min
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Station 2 can simultaneously produce a different box type at 60 pcs/min
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Each station operates with its own parameters, glue settings, and forming profiles
For a manufacturer serving diverse customers, this flexibility is invaluable.
5.2 Designed for High-Mix Production
The HS-1400 is specifically designed for high-mix production environments requiring frequent changeovers. This makes it ideal for:
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Manufacturers serving multiple food brands with different box requirements
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Operations needing to switch between box types throughout the day
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Producers of complex box designs (e.g., multi-angle, high walls) with high precision
5.3 Advanced Material Handling
The machine handles difficult-to-process materials, including biodegradable PLA-coated paper. This capability is increasingly important as Indonesia's packaging market shifts toward sustainable materials — a trend reinforced by the government's plastic waste regulations.
5.4 Premium Brand Electrical & Pneumatic Components
All core control parts adopt globally recognized, reliable brands to lower failure rates and extend service life:
| Component | Brand |
|---|---|
| Touch Panel | Tongtai: tpc7022ni-wifi |
| PLC | Huichuan: H5U-1614MTD-A8 |
| Inverter | Yidun |
| Circuit Breaker | Yidun: E6-32/3/C |
| Contactor | Yidun: XTCG032D00DT |
| Relay | Xinling: PTF-14A |
| Switching Power Source | Meanwell: LRS-100-24 |
| Photoelectric Switch | Bedook |
| Proximity Switch | Bedook |
| Bearing | HRB |
The dual industrial touch screen control system supports real-time production data tracking, parameter memory, and one-click mold parameter recall, greatly shortening model switching time and lowering operator training costs.
5.5 Box Types That Can Be Produced
The HS-1400 can produce a wide range of three-dimensional cartons, including hamburger boxes, packing boxes, cake boxes, French fries boxes, hardware boxes, and more. With appropriate molds, custom box shapes are also supported.
6. Full-Cycle Customization & Global After-Sales Support
Hongshuo Machinery provides one-stop turnkey customized solutions for all overseas packaging manufacturers. For this Indonesian client, our technical team optimized forming angles and glue spraying parameters according to their local paper materials, and offered adjustable mold schemes for their mainstream fast-food box styles.
We maintain a complete global service network with authorized technical partners across Southeast Asia, including Indonesia, Vietnam, Malaysia, and Thailand. Every HS-1400 machine enjoys:
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One-year full machine free warranty
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24/7 technical support
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Free customized box type design service based on customer raw paper materials
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Original equipment manufacturer parts supply, fast spare parts supply system
Localized after-sales teams can provide on-site debugging, training, and maintenance support for Southeast Asian clients, minimizing production downtime.
7. Results and Value Delivered
7.1 Immediate Capacity Addition
By purchasing the display unit and completing next-day installation, the customer added significant production capacity within 48 hours of identifying their need. This speed-to-production is a competitive advantage in Indonesia's fast-growing paper packaging market.
7.2 Production Flexibility Achieved
With the HS-1400's independent double-station design, the customer can now:
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Run two different box types simultaneously
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Adjust production speeds independently per station
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Respond to diverse customer orders without downtime for changeovers
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Handle complex box designs with precision
7.3 Future-Ready Capability
The machine's ability to handle biodegradable PLA-coated paper positions the customer to serve brands transitioning to sustainable packaging — a trend accelerated by Indonesia's plastic waste regulations.
7.4 Return on Investment
While exact ROI figures depend on the customer's specific order volume and pricing, the HS-1400's combination of high speed (60–160 pcs/min per station, combined output of two stations), dual-station flexibility, and reliable operation enables the customer to:
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Fulfill more orders with the same factory footprint
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Serve a wider range of customers with different box requirements
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Reduce per-unit production costs through higher throughput
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Avoid costly production delays and lost orders
8. What This Case Demonstrates
8.1 Speed Matters in Growing Markets
Indonesia's paper packaging market is expanding at 6.07% CAGR. In such a market, manufacturers cannot afford to wait months for equipment delivery. The customer's decision to purchase a display unit — and our ability to commission it the next day — demonstrates how speed can be a decisive competitive factor.
8.2 The Right Equipment Enables Capacity Scaling
For manufacturers facing capacity constraints, investing in the right equipment is not just about adding output — it's about adding the right kind of output. The HS-1400's dual-station flexibility means the customer can scale both volume and variety simultaneously.
8.3 Exhibition Presence Matters
Trade shows remain a powerful channel for connecting equipment suppliers with ready-to-buy customers. The customer came to the Jakarta exhibition in June specifically to find a solution. By having the HS-1400 on display — and available for immediate purchase — we met them exactly where they were.
9. FAQ – Paper Box Machines for Indonesian Manufacturers
Q: Why is Indonesia's paper packaging market growing so fast?
A: The market is valued at USD 15.15 billion in 2025 and expected to reach USD 20.34 billion by 2030 at 6.07% CAGR. Key drivers include: (1) the plastic scrap import ban starting January 1, 2025, (2) mandatory plastic recycling for producers, (3) a comprehensive single-use plastic ban scheduled for 2029, and (4) rapid growth in e-commerce and food delivery services.
Q: What types of paper boxes can the HS-1400 produce?
A: The HS-1400 can produce hamburger boxes, packing boxes, cake boxes, French fries boxes, hardware boxes, and other three-dimensional cartons. With appropriate molds, custom box shapes are also supported.
Q: What materials does the HS-1400 handle?
A: The machine handles 200–600g/m² cardboard, coated paper, corrugated paper, and biodegradable PLA-coated paper.
Q: What is the production speed of the HS-1400?
A: The HS-1400 operates at 60–160 pieces per minute per station. With two independent stations running simultaneously, the combined output is significantly higher than single-station models.
Q: Can the two stations produce different box types at the same time?
A: Yes. Each station has its own servo-driven feeder, forming press, and control logic, allowing completely different production speeds, box sizes, and forming parameters to run concurrently.
Q: Does Hongshuo provide after-sales support in Indonesia?
A: Yes. Hongshuo offers a free one-year warranty on the whole machine, 24/7 technical support, original equipment manufacturer parts supply, and a fast spare parts supply system. We also help customers design special box types using their paper materials.
10. Contact Hongshuo – Scale Your Paper Box Production
If you are a paper box manufacturer in Indonesia — or anywhere in Southeast Asia — facing capacity constraints or looking to expand your production capabilities, Hongshuo Machinery can help.
Our paper lunch box machine series includes:
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Single-station models for entry-level and mid-volume production
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High-speed single-station models for higher throughput
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Dual-lane models for maximum output
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HS-1400 Full Servo Independent Double Station models for ultimate flexibility and precision
We also provide:
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Custom mold design and manufacturing
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Glue system configuration (cold glue, hot melt, or both)
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On-site installation and commissioning
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Operator training and technical support
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CE-certified equipment for export compliance
Phone/WhatsApp: +86 13958940849
Email: sales2@wzhongshuojixie.com
“From exhibition floor to production line in under 48 hours — when capacity constraints meet the right solution, speed becomes the competitive advantage.”












